FAQs

We are pleased to deal with a wide range of items and welcome entries for our monthly auctions. We are on hand to provide free and professional advice on whatever you may be considering selling at auction. Site visits and valuations can be arranged by making an appointment through the office. We are always available via email or telephone for further advice and guidance regarding all aspects of selling at auction.

If you wish to enter an item(s) for auction, you are required to bring the item(s) to our premises or otherwise arrange necessary transport. All lots are required to be onsite for prospective purchasers to inspect.

Being honest when describing your vehicle will help you get a fair price and make sure buyers don’t encounter any unexpected issues after the sale. Please be completely honest and accurate when entering your item(s) for auction. Remember, the way you describe your vehicle may influence the amount bidders are prepared to bid.

The reserve is the minimum sale price the vendor is willing to accept. Goods will not be sold below the agreed reserve. Auction staff will advise vendors on appropriate reserves, and may refuse to offer any item where too high a reserve is requested. The auctioneers also reserve the right not to accept items which they deem to be unsuitable for auction.

Depending on the nature of your item(s), you can set a reserve price on the entry form providing your reserve is realistic in consideration of the market value. A reserve price tells us the minimum value you’d like the item to sell for and our auctioneer will only provisionally accept a bid below this if it’s in close proximity, which you can choose to accept or not. If you’re unsure what your item(s) might be worth an auction representative will advise you.

We generally close entries 48 hours before an auction to allow time for the item to be catalogued and photographed. However, we strongly recommend consigning your items as early as possible for maximum exposure.

Yes, all Sellers are charged commission plus VAT. Please contact our office to discuss.

Vendors may not bid on for any Lot or Lots they have entered for Auction. If so this will result in the Vendors being charged all Commission lost on the sale/invoice amount.

When an item does not sell, we advise you to contact us to discuss re-offering your goods. To re-enter your goods in the next appropriate sale, we will recommend that the estimate and reserve is reduced. Alternatively arrangements can be made for the item to be collected.

Payment for any sold items is sent out by cheque or bank transfer, usually ten working days after the sale is completed.

If you have any queries which are not answered in this section, you can call 0044 2879 469 564, Monday to Friday between the hours of 9am and 5.30pm. If you want to make a query out of office hours, please email info@midulsteraucitons.com